How does the billing and insurance process work?

When something as traumatic as a crime, suicide or unattended death occurs on your property, your entire focus will be on getting things back to normal as fast as possible – both physically on your property and psychologically for yourself and your family.

The last thing you’ll want to think about are the monetary costs and possible insurance questions associated with the complete and safe remediation of your property.

Unfortunately, it is something that you will have to address – during a time of great stress.

The good news is that, if you have homeowners’ insurance, you are likely covered – either completely or partially – for crime scene cleanup. Even crimes that include more grisly aspects, such as body removal, blood and bodily fluid cleanup and property damage are covered on an “all-risk basis.” This means that providers do not make exclusions for incidents such as crimes and their aftermaths, no matter what those results entail.

Of course, you will need to check with your agent to determine what levels of coverage you possess and the details of that coverage. But, more than likely, you will be aided by any sort of homeowners’ policy.

If you want to ensure that you are covered for any eventuality – including body removal, bodily fluid cleanup and/or property damage, contact your agent and ask about these factors. Be certain to ask about “biohazard coverage” in your policy. This section of your policy will help pay for the more detailed and hazardous aspects of bioremediation. These phases of crime scene cleanup are more dangerous because of the threats they provide for the living, as mishandling of a corpse or bodily fluids could lead to infection, disease or worse. And that is why it is imperative to utilize professional cleaners to handle any situation that includes homicide, suicide or unattended death on private property.

Professional cleaners not only know how to safely and fully remove obvious blood and bodily fluids – substances that can carry deadly pathogens – but they also know how and where to look to ensure that all traces are completely removed from your property. For instance, it is not just as simple as removing carpet that has been saturated by biohazards, it is also necessary to inspect the flooring (and even the sub-flooring) underneath in order to ensure effective and complete removal of all pathogens.

More good news: Many professional bioremediation companies will go above and beyond to help ensure that your property is addressed both fully and safely – and they will do so in a manner that serves your financial situation.

Those individuals that have performed crime scene cleanup for any length of time understand that the job is about more than just providing a service. The best bioremediation companies also do their best to assuage the stress and concerns faced by anyone in need of their assistance. They do this in a number of manners, not least of which is by being aware of their clients’ financial needs.

At Biotrauma, for instance, part of our approach includes working with your insurance company in order to ensure that you receive the best coverage possible. Our experience has taught us what providers need to know and how we can ensure the smoothest process for you via paperwork and any other information that must be accounted for. It is simply part of our approach. We understand what you are going through, and we will do our best to help improve your circumstance in any way we can.

Even if it turns out that you do not have full or partial insurance coverage, Biotrauma will work with you in order to produce the outcome that works best for you. We offer a number of payment options and will make sure that we find the best way to help you.

Dealing with the aftermath of a crime or personal tragedy is tough enough. Biotrauma understands this and will work to ensure that you get safe and complete bioremediation in a manner that will not leave you panicking about the financial fallout.

If you have need of our services for any reason, please contact us at any time. Our experienced and understanding technicians will respond to you throughout the southeast, including Georgia, Alabama, Tennessee, North Carolina and South Carolina. Call our 24-hour service today at 866-435-7704.